Frequently Asked Questions
Everything you need to know about your Musso experience
Which countries in the EU do you ship to?
We currently offer free shipping to most countries within the European Union, including Germany, France, Italy, Spain, and the Netherlands. Delivery typically takes 3-7 business days.
What is the warranty period for Musso chairs?
All Musso products come with a comprehensive 1-year warranty that covers manufacturing defects and structural components to ensure your long-term comfort.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website.
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, you can return the item in its original packaging and condition for a full refund.
Are the chairs difficult to assemble?
Not at all. Each Musso chair comes with a detailed instruction manual and all necessary tools. Most customers find they can complete assembly within 20-30 minutes.
What payment methods do you accept?
We accept a wide range of secure payment options, including major credit cards (Visa, Mastercard, American Express), PayPal, and Klarna for flexible financing.